Miss Salon™ The Nail Bar and Salon Business Consultants.

 
Margaret Mensah
Former regional operations manager and trainer for Nail Haven (2001-2005) and manager for Iman Cosmetics in Selfridges&Co (1998-2001).
Margaret is a beauty retail specialist, qualified trainer and team leader.
She is well respected amongst her peers and her management style has won her praise and loyalty from her staff. Margaret's vast experience includes; Staff and salon management; Staff training, interviews and hiring; Brand, salon and shop promotions; Setting clear guidelines for staff and managers regarding Health & Safety; Setting and achieveing sales and marketing targets; Merchandising and maximising sale; Customer service; Licence management; Providing beauty treatments and services (makeup artist, nail technician, hairdresser, beauty therapist); Stock control and analysis; Motivating the team.		 Margaret Mensah
Summary
Margaret started her career as a makeup artist and beauty advisor for top brands such as Bobbi Brown, Lancôme, Shesido and Yves Saint Lauren. She had progressed to Business, Merchandising and Promotions Manager for Iman Cosmetics in Selfridges&Co before joining Nail Haven and eventually taking over as Operations Manager for all 5 salons.

Margaret is a power-house on the shop floor; her ability to retail product and motivate the team to meet target is phenomenal. She leads by example and her management style has won her praise and loyalty from her team. Margaret continues to be head-hunted by many top brands.

She is a talented teacher as well as an excellent therapist, nail technician and makeup artist. Her formal qualifications include City and Guilds Introduction to Teaching, City and Guilds 7307 Level 1 Education Teaching Stage 1, VTCT Advanced Nail Technology, City & Guilds Beauty Specialist, IHBC Beauty Specialist (Make up, waxing, facials, manicure, pedicure) and City and Guilds Hairdressing.


Management, Operations and Retail
1995 - 1997 Yves Saint Laurent
Special Events Team; Brand Specialist for Sanosi
(Brands: Van Cleef & Arpel, Oscar De La Renta)

1997 - 1998 Bobbi Brown, Lancôme and Shesido
Freelance Make-up Artist and Shiatsu Massage Technician

1998 - 2001 Iman Cosmetics
Business, Merchandising and Promotions Manager
Launched the Iman site in Selfridges.
Managed 10 onsite staff; permanent and agency
Managed a further 20 staff in other Iman sites

2001 - 2005 Nail Haven
Regional Operations Manager
Shop Manager
Staff Trainer
Managed 25 staff

2006 Pout - Covent Garden
Store Manager
Within 3 weeks increased shop sales by 23%
Managed 12 staff

Qualifications
City and Guilds Introduction to Teaching
City and Guilds 7307 Level 1 Education Teaching Stage 1
VTCT Advanced Nail Technology
City & Guilds Beauty Specialist
IHBC Beauty Specialist (Make up, waxing, facials, manicure, pedicure)
City and Guilds Hairdressing
Received product and brand training from Yves St Laurent, Bobbi Brown, Lancôme, Shesido, Iman, Nail Haven and Pout

Currently Completing
DTLLS Final Year and A1 Assessor Award

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